It makes sense that staff who are stressed or unhappy cannot look after patients well. But now there’s evidence to prove it. A study of routine data showed that NHS organisations with higher levels of staff satisfaction had better patient outcomes. This included reported levels of patient satisfaction – and even some relationship between staff wellbeing and rates of patient deaths.
Find out more about what NHS organisations can do in this blog by Tara Lamont, NHS Deputy Director at the NIHR Dissemination Centre and HSRUK Board member.