Design and Health Services Research: Addressing Complex Challenges Primary Care through Radical Interdisciplinarity



  • Dr Michelle Flood, RCSI University of Medicine and Health Sciences
  • Dr Frank Moriarty, RCSI University of Medicine and Health Sciences
  • Dr Fabian Sweeney, RCSI University of Medicine and Health Sciences
  • Dr Marcus Hanratty, National College of Art & Design Ireland
  • Mark Ennis, TU Dublin School of Creative Arts

This workshop aims to give a brief introduction to the potential for design methods to enhance health services research. The interdisciplinary group of presenters combines design and traditional health services research approaches to address complex issues in primary care, including health behaviour change and medication safety. Funded by the Government of Ireland and Health Research Board, the group collaborates with patients, the public, healthcare professionals, policymakers, and researchers from a range of backgrounds (including health psychologists, organisational psychologists, human factors experts, pharmacists, GPs etc.). This workshop will share the group’s recent work and experience with conference attendees.

In this fast-paced interactive workshop, the presenters will share their approach with other health services researchers. The focus will be on key aspects of design in manageable chunks for a mixed audience. After the workshop, we would envision that participants will be prepared to:

  • Identify the key literature relating to design and health in primary care
  • List key design methods relevant to health services research
  • Recognise the similarities and differences in design research and qualitative research
  • Complete a journey map for a health service relevant to their research/practice
  • Recognise and overcome common challenges particular collaboration between designers and health services researchers