Remaking Urgent And Emergency Care: The Contribution Of Research

Watch a recording of this webinar which took place on Friday 3 July, 10.00 – 11.00 BST:


Remaking urgent and emergency care: the contribution of research

John Browne, Professor of Health Services Research, University College Cork and Director of the National Health Services Research Institute in Ireland

Alicia O'Cathain, Professor of Health Services Research, University of Sheffield

Chair: Helen Snooks, Professor of Health Services Research, Swansea University Medical School


In response to apparently ever growing demand for urgent and emergency care over recent years, healthcare systems in many countries have sought to redesign care systems to manage access and demand more effectively – often with mixed results.  Innovations have included NHS111, extended access in primary care, co-located primary care in A&E departments, extended roles for paramedics and ambulance services, and the reorganisation and redesignation of accident and emergency departments in hospitals.  In this plenary our two presenters will explore what part research and evidence have played in the design, development and evaluation of innovations in urgent and emergency care, and what improvements have resulted.